Intro Constant Contact Contact Us
Constant Contact have been from the email marketing video game since 1995. During that time they’ve managed to turn into one of the most used email tools in the world. Constant Contact Contact Us
What Makes them special is that they’ve added many features over the decades that none like campaigns, surveys, and an event management tool. These add to the diverse list of options as well as automations and newsletters that are recurring.
In Addition to these options, they also boast a Market with over 400 integrations which cater to even the most niche of merchandise and apps. Yet despite features and these numbers, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Reason for us to have a look at Constant Contact’s ins & outs and check if it’s still relevant in the 21st century.
If You’re choosing an email Marketing tool for your small business, you can do much worse compared to Constant Contact (which begins at $20 per month). If you want to test out a few of the features without committing, then the business offers a trial. This review looks specifically. Were it not for some unexplained hiccups, Constant Contact might have been an easy pick for our option.
How Can Constant Contact stack up against the Competition for businesses with 2,500 contacts? It carries a price that is $45-per-month that is top. Many advertising programs have a cap on how many messages you can send in a month but Constant Contact does not.
Since our last look, Constant Contact has Added email autoresponders beyond these triggered by sign-ups, including anniversaries and birthdays. You might send an email series to a certain set of contacts, such as a guide to getting started with your service or follow-ups to a event. This works by copying your contacts into different folders and matching them up using autoresponders. The image library allows 2 GB of storage, with a maximum file size of 5MB. Users can access stock photos that are free and paid straight through Constant Contact. Last, you can interact with support via Twitter. Constant Contact Contact Us
Constant Contact is Simple to Use and has lots Starting with the information icons helpfully located alongside choices and fields describing what they are, extensive Knowledge Base articles, and coaches accessible. Constant Contact has a Task page which lists the status of various jobs, such as uploaded contacts, so you know what is going on in the background.
Phone support Isn’t 24/7 but the hours are Still pretty generous, moving from 7 a.m. to 11 pm throughout the week, also 10 a.m. to 8 pm on weekends. Chat can be obtained, along with the agents will call you to ensure you have.
Pricing and Features
Constant Contact offers a number of programs Based on the size of your subscriber base. The plan is $20 per month for as many as 500 subscribers and $45 for up to 2,500. A plan prices $195 for $10,000 subscribers and $335 for 50,000. Price-wise, it’s not too different from Campaigner. You can register for other add-on services, for example EventSpot ($20 a month for a single event; $25 for up to five events) for event registrations, and research ($10 per month) to conduct polls (all of which are included at no additional charge on the Email Plus program ). The Basic account comes with a Library to keep pictures used in the campaigns. MyLibrary Plus ($5 per month) expands your storage to 1 GB. Newsletter Archive ($5 per month) creates a widget that may be added to your site on which you may display links to up to 100 emails. This is a handy add-on if you want your clients to have the ability to see your older messages.
The free trial gives you access to all of You can send up to 100 mails although these attributes for 60 days. The trial is a superb way to get accustomed to the platform for a limited number of messages. Once you’re sure about the platform, update to the paid version and start blasting away. There’s also a 30-day money-back guarantee, which can be unusual in this area.
When you’re ready to create a newsletter, you Can use the template to get started. The editing application lets you tweak text messages, pictures, and even colors. There is also a networking library where you are able to store your own resources, such as company logos and other images. Constant Contact Contact Us
Once you’re satisfied with your own newsletter, It is possible to send it right away or schedule it for later (in 5-minute periods, for example 3:05 a.m., 3:10 a.m., and so forth ). We could not locate a recurring schedule to send messages on a daily, weekly, or monthly basis the way Campaigner doesto send messages depending on the local time in the receiver’s location, as GetResponse can.
The Business also announced a new Feature called Action Blocks, which enable marketers to add polls or RSVP cubes to regular emails. This enables recipients to respond to messages with a single click without having to depart the email inbox and visit some web page.
You are able to track As Soon as You’ve sent a newsletter By using the Reports tab its success. The dashboard displays the fundamentals, including opens, clickthroughs, bounces, and unsubscribe requests. A useful bar chart shows open prices along with a graph compares performance over multiple campaigns. Users can also pick up to five emails to compare high speed results side by side. The report has a convenient Refresh button so you can see real-time results. It is not like MailChimp where you’ve got to manually load the pages. When we opened mails and clicked on the links, they were enrolled almost immediately.
The Resource Center offers links to Info about typical clickthrough rates by industry. You may also look at comparative metrics to find out if your degree of engagement with your customers is improving or declining over the previous three months. The mobile app is handy if you need to see the campaign performance from your mobile device.
There Are Lots of ways Constant Contact: copy and paste, manually sort addresses into a form, upload a file (CSV, XLS, XLSX, or TXT), import from Gmail, or pull from Outlook and other (CRM) tools.
When we used the form Speech, we received an error message but it did not say what had gone wrong. We were motivated to hit the last button to return and resolve the problem but we couldn’t because the page had died from our browser (Firefox) cache. After a few attempts, the entire page crashed. This was an unusual experience, to say the least. Constant Contact has assured us its infrastructure has greatly improved because our first test and that this is not likely to happen again.
The document upload import, and CRM Migration alternatives, on the other hand, were stable and easy to use. We think most people would end up using these options. We monitored the upload progress under”Contacts: Activity” and was notified when the import was finish. Like Campaigner, Constant Contact allows other addresses that are disposable and Mailinator. It’s too bad most services do not follow the example of GetResponse$15.00 in GetResponse, which filters out famous disposable domains. Constant Contact instead flags contacts which are inclined so that the user can choose whether to remove or keep them to be transactional or other such email addresses.
Segments are based on which list you If saving the contacts but additionally, it is really easy to go back, choose and adjust the list. In the Contact Managerwe just clicked on the speeches we wanted to incorporate to another listing. A new feature allows users to select a list for contacts to be added to if they click on a link in an email, the company said. This feature is available in most packages. Additionally, it can be paired with an autoresponder so that, when a link clicks, there is a pertinent email sent to them. Constant Contact allows you assign tags to contacts, which can be helpful if you want to track things like how they signed up, if they’re loyalty associates, or whatever else you may want to track. Constant Contact Contact Us
Our only quibble with the Contact Manager is That it’s a hassle. After we glued our listing and cut, we simply dropped in email addresses. We didn’t have other areas, such as address or name. Update the subjects and we needed to load each listing to add this. Because the pages were slow to load in our testing, this wasn’t that simple. Since we could see the whole list in Contact Manager, then it would have been nice to be able to just click on the missing field, enter, and just keep going straight down the page. So, lesson learned: Be sure to have each of the relevant fields before uploading the names populated.
Constant Contact also enables you to create forms That clients can use to sign up for emails and newsletters. These forms may be hosted on your site or on Constant Contact’s servers. You can segment the users based on if they used other procedures or the form, which may be useful. The business also recently announced a new sign-up form editor that’s designed to allow users to create inline forms that may be embedded onto a website as well as pop-up forms which can be customized to display after a set amount of time or when a visitor tries to leave the web site, the company stated.
Constant Contact requires you to confirm that You have approval from your whole list! Since there’s absolutely no way to confirm you have permission from each individual getting messages sent to that address you can’t use set addresses like sales @ or advertising @ addresses or distribution lists. You can also make autoresponders, recorded under the button, to ship every time a user is added to a list. We used the templates to construct a particular Welcome newsletter .
Constant Contact generally feels like a Professional platform but its error messages were disconcerting. This aside, the instrument is strong, and for businesses Constant Contact is a fantastic way to begin. We want it provided a bit more flexibility in the scheduling of autoresponders of creation and campaigns particularly. Constant Contact Contact Us
If you don’t need these Additional features, However Constant Contact is a superb option. If you need just a bit more flexibility in your marketing plan, then have a look at email marketing Editors’ Choices Campaigner and MailChimp.
Because Constant Contact only offers seven Kinds of advertising automation functions, the company doesn’t want to refer to itself as a marketing automation suite that is traditional. Rather, Constant Contact likes to tell prospects that it is a cross between email marketing and advertising automation or exactly what it calls”email automation”
That is because, unlike other tools, such as Editors’ Choice advertising automation systems Pardot and HubSpot, Constant Contact does not doesn’t provide branching logic. Instead, it focuses to start automation campaigns. For example, you can start an automation workflow when someone achieves a landmark, such as a birthday or anniversary for a customer or joins a list. You can not alter automationsbased on whether or not somebody opened an email, forwarded an email, or clicked on a link inside the body of the email.
Automation platforms automatic, more smart and, well, than advertising tools, create life more easy for entrepreneurs and more personalized for customers. Additionally, Constant Contact doesn’t offer A/B testing (they do offer subject line A/B testing), no research marketing inclusion, and also the restricted workflows it is possible to create don’t offer you drag-and-drop builders, that can be pretty much standard these days. Should you need automation for first and second interactions with customers, then Constant Contact is a reliable automation program. If you want adaptive workflows and sequencing that adjust to your customers’ specific activities, then Constant Contact isn’t strong enough to compete at the marketing automation space.
As Constant Contact themselves reiterate through their site, they are a tool for smaller businesses. And, as such, it is well worth assessing them on these conditions. As stated above, they definitely have a lot of the fundamentals covered to satisfy companies, and then we’d recommend them highly if it were as simple as that. Constant Contact Contact Us
The Matter, these days, is that there are Lots of email Tools offering even greater than Constant Contact, and also for a lot less cash. This includes not just attributes, but also user experience. In fact, for the amount you pay with Constant Contact, you might find yourself using stronger tools like ActiveCampaign and GetResponse.
Things are picked up by them Due to their adequate deliverability rates, integrations (particularly social websites integrations), and for allowing different access levels for different users. And with recent improvements to coverage and promotion automation, it will look like they’re making an attempt. But their lack of innovative features makes it difficult to recommend over others at their price point. Constant Contact Contact Us