Introduction Constant Contact Corporate Headquarters
Constant Contact happen to be in the email marketing video game since 1995. During that time they’ve managed to turn into one of the most used email tools in the world, boasting over 650,000 clients. Constant Contact Corporate Headquarters
What Makes them special is that they’ve added features over the decades that not one of their competitors sport, like an event management tool, surveys, and campaigns. These contribute to the varied collection of alternatives in addition to automations and recurring newsletters.
In Addition to these options, they also boast a Marketplace with over 400 programs and integrations that cater for even the most niche of merchandise. Yet despite attributes and these flashy numbers, curiosity about Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to have a better look at Constant Contact’s ins & outs and check if it’s still applicable in the 21st century.
If You’re choosing an email Marketing tool for the small business, you could do much worse than Constant Contact (which begins at $20 a month). If you want to test a few of the features out without committing the business provides a free trial. This review looks at the Email plan, which supports up to 500 contacts. Were it not for a few unexplained technical hiccups, Constant Contact could have been an easy choice for our choice.
How Can Constant Contact pile up against the Competition in its own advertising database for businesses with 2,500 connections? It carries a 45-per-month price . Email marketing tools have a limit on but Constant Contact does not.
Since our last appearance, Constant Contact has Email autoresponders beyond these triggered by sign-ups, including birthdays and anniversaries. You might send an email series to a certain set like a guide to getting started with follow-ups or your service to an occasion. This works by segmenting your contacts into different folders and matching them up using autoresponders. The image library now allows 2 GB of storage. Users can access stock photos that are free and paid through Constant Contact. Last, you can interact with assistance via Twitter. Constant Contact Corporate Headquarters
Constant Contact is Simple to Use and has lots Starting with the information icons helpfully located next to choices and disciplines explaining what they are, extensive Knowledge Base coaches accessible at a toll-free number, and articles. Constant Contact has a Task page that lists the status of different jobs, such as contacts that are uploaded, so you know what’s going on in the background.
Phone support Isn’t 24/7 but the hours are Still pretty generous, moving from 7 a.m. to 11 p.m. during the week, also 10 a.m. to 8 p.m. on weekends. Chat is available, along with the agents will call you to make sure to have all the information you need.
Pricing and Features
Constant Contact offers a number of plans Based upon how big your subscriber base. The plan is $20 a month for as many as 500 subscribers and $45 for up to 2,500. A plan prices $195 for $10,000 subscribers and $335 for 50,000. Price-wise, it is not too different from Campaigner. You may register for additional add-on services, such as EventSpot ($20 a month for one occasion; $25 for up to five events) for event registrations, and Survey ($10 per month) to run surveys (all of which are included at no extra charge on the Email Plus plan). The fundamental account comes to store images used from the campaigns with a Library. MyLibrary Plus ($5 per month) expands your storage to 1 GB. Newsletter Archive ($5 per month) generates a widget that may be added to your website on which you can display links to around 100 emails. This is a handy add-on if you want your customers to have the ability to see your older messages.
The free trial gives you access to all These features for 60 days however you can only send up to 100 mails. The trial is a great way to get used to the platform to get a number of messages. When you’re sure about the platform, update to the paid version and start blasting away. There is also a 30-day money-back guarantee, which can be unusual in this space.
When you’re ready to make a newsletter, you Can use the template to get started. The editing application lets you tweak even colours, images, and text. There is also a media library where you can save your own resources, such as company logos and other images. Constant Contact Corporate Headquarters
Once you’re Happy with your own newsletter, It is possible to send it right away or schedule it for later (in 5-minute periods, for example 3:05 a.m., 3:10 a.m., and so on). We could not locate a recurring program to send messages on a daily, weekly, or yearly basis the manner Campaigner does, or to send messages based on the local time at the receiver’s place, as GetResponse can.
The company recently announced a new Feature named Action Blocks, which allow marketers to add polls or RSVP cubes to regular emails. This permits recipients to answer messages with one click without having to depart the email inbox and visit some web page.
You can monitor, As Soon as You’ve sent a newsletter Its success by using the accounts tab. The dash displays the basics, including unsubscribe requests, and opens, clickthroughs, bounces. A handy bar graph shows open prices along with a graph compares performance across multiple campaigns. Users can also select up to five mails to compare high-level results side by side. The report has a handy Refresh button so you may observe real-time outcomes. It is not like MailChimp where you have to manually load the webpages. When we opened mails and clicked on the links, they had been enrolled almost instantly.
The Resource Center offers links to Information about typical clickthrough rates by industry. You can even look at relative metrics to figure out if your degree of engagement with your clients is improving or declining over the previous three months. The mobile app is useful if you want to see the effort functionality from your mobile device.
There Are Lots of ways Constant Contact: copy and paste, manually sort addresses into a type, upload a file (CSV, XLS, XLSX, or TXT), import from Gmail, or pull from Outlook and other (CRM) tools.
After we used the shape Speech, we received an error message but it didn’t state what had gone wrong. We were prompted to hit on the Previous button to go back and fix the issue but we couldn’t because the page had died from our browser (Firefox) cache. After a few tries, the whole webpage crashed. This was an odd experience, to say the least. Constant Contact has assured us its infrastructure has greatly improved since our first test and this is unlikely to happen again.
The file upload import, and CRM Migration options, on the other hand, were easy to use and stable. We believe most people would wind up using these options. We tracked the upload progress under”Contacts: Task” and was notified while the import was complete. Like Campaigner, Constant Contact allows Mailinator and other speeches that are disposable. It is too bad most services don’t follow the example of GetResponse$15.00 at GetResponse, which filters out known disposable domains. Constant Contact instead flags contacts which are likely to be transactional or other such email addresses so that the user can choose whether to eliminate or keep them.
Segments are initially based on that list you. When saving the contacts but additionally, it is really easy to go back, choose and change the list. From the Contact Managerwe clicked on the addresses we wanted to incorporate to another list. A new feature allows users to select a list for contacts to if they click on a link in an email to be added, the business said. This feature is available in most packages. It can be paired with an autoresponder so that, when a link is clicked by a contact, a email is sent to them. Constant Contact lets you assign tags to contacts, which is helpful if you need to track things like how they signed up, even if they’re loyalty associates, or anything else you might want to track. Constant Contact Corporate Headquarters
Our only quibble with the Contact Manager is That it is a pain to edit the user records. When we cut and pasted our list, we just dropped in email addresses. We did not have other areas, such as name or address. We needed to load each individual listing and update the subjects to bring this. This was straightforward because the pages were slow to load in our testing. Since we can see the whole list in Contact Manager, then it might have been nice to be able to simply click on the lost field, input, and just keep going straight down the page. So, lesson learned: Be sure to have all of the applicable fields before uploading the names, populated.
Constant Contact also lets you produce forms That clients can use to sign up for newsletters and emails. These forms can be hosted on your site or on Constant Contact’s servers. You can section the consumers based on whether they used procedures or the sign-up form, which may be helpful. The company also recently announced a new sign-up form editor that’s intended to permit users to produce inline forms which can be embedded onto a website in addition to pop-up forms that can be customized to display after a set amount of time or when a visitor tries to leave the website, the company said.
Constant Contact requires you to confirm that You have approval from your entire record! Since there is absolutely no way to confirm you’ve got consent from each individual getting messages sent to that address you can not use group addresses such as sales @ or advertising @ addresses or distribution lists. You can make autoresponders, listed under the Create button, to ship when a user is added to a list. We used the templates to build a publication that was Welcome .
Constant Contact appears like a Professional stage but its error messages were disconcerting. This the instrument is strong, and for companies new to email marketing, Constant Contact is a fantastic way to get started. We want it provided a little more flexibility in the scheduling of autoresponders of campaigns and creation in particular. Constant Contact Corporate Headquarters
If you don’t need these features, Then Constant Contact is an excellent choice. Should you need just a bit more flexibility in your marketing strategy, then have a look at email marketing Editors’ Choices Campaigner and MailChimp instead.
Because Constant Contact only offers seven Various sorts of marketing automation works does not want to refer to itself as a advertising and marketing automation package that is conventional. Instead, Constant Contact likes to tell prospects that it is a cross between email advertising and advertising automation or what it requires”email automation.”
That’s because, unlike other tools, such as Editors’ Choice advertising automation platforms Pardot and HubSpot, Constant Contact does not doesn’t offer branching logic. Instead, it focuses to start automation campaigns. By way of example, you can begin an automation workflow when someone joins a listing or achieves a milestone, such as a birthday or anniversary for a customer. But you can not change automationsbased on whether or not somebody opened an email, forwarded an email, or clicked on a link within the body of the email.
Automation platforms automatic slightly more intelligent and, well, compared to email tools, create life personalized and more easy for marketers for clients. Additionally, Constant Contact doesn’t provide A/B testing (they do offer subject line A/B testing), no search advertising inclusion, and the limited workflows it is possible to create don’t offer drag-and-drop builders, that can be pretty much standard nowadays. If you need automation for interactions with clients Constant Contact is a trusted automation program. If you want adaptive workflows and innovative sequencing that adapt to your clients’ specific actions Constant Contact is not strong enough to compete in the marketing automation area.
As Constant Contact themselves reiterate through their website, they’re a tool for small companies. And, as such, it is well worth assessing them on these terms. They definitely have a lot of the basics covered to meet companies as mentioned above, and if it were as simple as that then we’d recommend them highly. Constant Contact Corporate Headquarters
The Matter, these days, is that there are Lots of other email Tools offering even greater than Constant Contact, and for a whole lot less cash. This includes not only features, but also user expertise. In fact, for the volume you pay with Constant Contact, you could find yourself using tools like GetResponse and ActiveCampaign.
They do pick up points For their adequate deliverability prices, integrations (especially social websites integrations), and for enabling different access levels for different users. With recent enhancements to promotion automation and coverage, it does look as though they’re making an attempt to enhance the item. But their lack of features makes it hard to recommend over others at their price . Constant Contact Corporate Headquarters