Introduction Constant Contact Employee Reviews
Constant Contact happen to be from the email marketing game since 1995. During this time they’ve managed to turn into one of the most used email tools in the world, boasting over 650,000 clients. Constant Contact Employee Reviews
What Makes them unique is that they have added features over the years that not one of their competitions game, like surveys, an event management tool, and campaigns. These all contribute to the varied collection of email options as well as automations and newsletters.
On top of these choices, they also boast a Market with over 400 integrations that cater to even the most market of products and programs. Yet despite attributes and these flashy numbers, curiosity about Constant Contact seems to be on the decline, at least according to Google Trends. Reason for us to have a look at Constant Contact’s ins & outs and check if it’s still relevant in the 21st century.
If you are choosing an email Marketing tool for the business, you could do much worse compared to Constant Contact (which begins at $20 per month). Then the business offers a 6-day free trial if you would like to try out a few of the attributes without committing. This review looks specifically at the Email plan, which supports up to 500 contacts. Were it not for a few technical hiccups that were unexplained, Constant Contact might have been an easy pick for our first option.
How Can Constant Contact pile up against the Competition for businesses with 2,500 connections? It carries a $45-per-month price that is high. Many email marketing programs also have a limit on but Constant Contact doesn’t.
Since our last appearance, Constant Contact has Email autoresponders beyond these triggered by sign-ups, including birthdays and anniversaries. You can send an email series to a certain set of contacts, such as a day-by-day guide to getting started with your service or follow-ups to an event. This works by copying your contacts into different folders and matching them up using autoresponders. The image library allows 2 GB of storage, with a file size of 5MB. Users may access stock photos that are free and paid directly through Constant Contact. You can interact with support via Twitter. Constant Contact Employee Reviews
Constant Contact is easy to use and has lots Of help options, starting with the information icons located alongside choices and fields describing what they are, extensive Knowledge Base articles, and trainers accessible. Constant Contact has a Task page that lists the status of various tasks, such as contacts that are uploaded, so you understand what is going on in the background.
Phone support is not 24/7 but the hours are Still pretty generous, going from 7 a.m. to 11 pm throughout the week, also 10 a.m. to 8 p.m. on weekends. Chat can be obtained, along with the agents will also call you to ensure you have all the information that you need.
Pricing and Features
Constant Contact offers a number of plans Based on the size of your subscriber base. The plan is $20 per month for up to 500 subscribers and $45 for up to 2,500. A mid-tier plan costs $335 for 50,000 and $195 for $10,000 subscribers. Price-wise, it is not too different from Campaigner. You can sign up for additional add-on services, such as EventSpot ($20 per month for one event; $25 for up to five occasions ) for event registrations, and Survey ($10 per month) to run surveys (all of which can be included at no extra charge on the Email Plus plan). The fundamental account comes to keep pictures used from the email campaigns. MyLibrary Plus ($5 per month) expands your storage to 1 GB. Newsletter Archive ($5 per month) generates a widget which may be added to a site on which you can display links to around 100 emails. If you want your clients to be able to see your messages that are older, this is a.
The free trial Provides you access to all of These features for 60 days but you can send up to 100 mails. The trial is a superb way to get accustomed to the platform for a number of messages. When you’re certain about the stage, update to the paid version and get started blasting away. There is also a 30-day money-back guarantee, which can be uncommon in this space.
When you’re ready to create a newsletter, you Can use the template to begin. The editing tool lets you tweak text, pictures, and even colours. There is also a media library where you can store your own assets, such as company logos and other graphics. Constant Contact Employee Reviews
Once you’re satisfied with your newsletter, It is possible to send it immediately or schedule it for later (in 5-minute periods, for example 3:05 a.m., 3:10 a.m., and so on). We could not locate a recurring schedule to send messages on a daily, weekly, or monthly basis the manner Campaigner doesto send messages depending on the local time at the receiver’s place, as GetResponse can.
The Business also announced a new Feature called Action Blocks, which enable marketers to add polls or RSVP blocks to standard emails. This permits recipients to answer messages with one click without needing to depart the email inbox and go to a web page.
You can monitor once you’ve sent a newsletter Its success by using the accounts tab. The dash displays the basics, including opens, clickthroughs, bounces, and unsubscribe requests. A useful bar chart shows open prices and a graph compares performance over multiple campaigns. Users can also pick up to five mails to compare high speed results side by side. The report has a convenient Refresh button so that you may observe real-time results. It’s not like MailChimp where you’ve got to manually load the pages. When we opened emails and clicked on the links, they had been enrolled nearly instantly.
The Resource Center offers links to Info about typical clickthrough rates by business. You may even look at relative metrics to figure out if your degree of engagement with your clients is improving or declining over the past 3 months. The mobile app is handy if you want to see the campaign performance from your mobile device.
There Are Lots of ways Constant Contact: copy and paste, manually type addresses into a type, upload a file (CSV, XLS, XLSX, or TXT), import from Gmail, or pull from Outlook and other (CRM) tools.
After we used the form Address, we repeatedly received an error message but it didn’t say what had gone wrong. We were prompted to hit the last button to go back and resolve the issue but we could not because the page had died out of our browser (Firefox) cache. After a couple of tries, the entire webpage crashed. This was an odd experience, to say the least. Constant Contact has ensured us its infrastructure has greatly improved because our first test and this is not likely to occur again.
The file upload, Gmail import, and CRM Migration options, on the other hand, were stable and simple to use. We believe most people would end up using one of these choices. We tracked the upload progress under”Contacts: Task” and was notified when the import was complete. Much like Campaigner, Constant Contact allows other addresses that are disposable and Mailinator. It’s too bad many services don’t comply with the case of GetResponse$15.00 in GetResponse, which filters out known disposable domains. Constant Contact rather flags contacts which are inclined so the user can decide whether to remove or keep them to be other or transactional such email addresses.
Segments are based on which list you Select if saving the contacts but it’s also really easy to go back and adjust the list. From the Contact Managerwe just clicked on the addresses we wanted to add to another listing. A new feature allows users to select a listing for contacts to be added to if they click a particular link in an email, the company said. This attribute is available in all packages. Furthermore, it may be paired with an autoresponder so that, when a link is clicked by a touch, a email is delivered to them automatically. Constant Contact allows you assign tags to contacts, which can be helpful if you need to track things such as how they signed up, even if they are loyalty members, or whatever else you might want to track. Constant Contact Employee Reviews
Our only quibble with the Contact Manager is That it’s a pain. After we cut and pasted our list, we just dropped in addresses. We did not have other fields, such as name or address. Update the subjects and we needed to load each record to bring this. Because the pages were slow to load in our testing, this was not that straightforward. Since we could see the entire list in Contact Manager, it might have been nice to be able to just click on the lost field, enter, and just keep going down the page. So, lesson learned: Be sure to have each the relevant fields before uploading the names, populated from the list.
Constant Contact also lets you produce forms That customers can use to sign up for newsletters and emails. These forms can be hosted either on your site or on Constant Contact’s servers. You can segment the consumers based on if they used the form or alternative methods, which may be useful. The company also recently announced a brand new signup form editor that is designed to permit users to produce inline forms that may be embedded onto a website in addition to pop-up forms which could be customized to display after a set amount of time or when a visitor attempts to leave the web site, the company stated.
Constant Contact demands you to confirm that You already have consent from your record! As there is no way to confirm you’ve got permission from every person receiving messages sent to this address you can’t use set addresses like sales @ or marketing @ addresses or distribution lists. You can also make autoresponders, recorded under the button, to ship automatically when a user is added to a list. We used the templates to build a special Welcome publication .
Constant Contact generally feels like a Stage but its error messages were disconcerting. This aside, the instrument is strong, and for businesses Constant Contact is a good way to get started. We wish it provided a little more flexibility in the scheduling of autoresponders. Constant Contact Employee Reviews
If you do not want these Additional features, However Constant Contact is a superb option. Should you want a little bit more flexibility in your marketing strategy, then check out email advertising Editors’ Choices Campaigner and MailChimp.
Because Constant Contact only offers seven Various kinds of advertising automation works, the firm doesn’t like to refer to itself as a advertising and marketing automation suite that is conventional. Instead, Constant Contact likes to tell prospects that it’s a cross between email marketing and advertising automation or exactly what it calls”email automation”
That’s because, unlike other tools, such as Editors’ Choice marketing automation systems Pardot and HubSpot, Constant Contact doesn’t doesn’t offer branching logic. Instead, it focuses on two triggers to start automation campaigns. By way of example, an automation workflow can be started by you whenever someone achieves a milestone, such as a birthday or anniversary as a customer or joins a listing. You can’t alter automationsbased on whether or not somebody opened an email, forwarded an email, or clicked on a link.
These attributes, which make marketing Automation platforms automatic, slightly more smart and, well, than email advertising tools, make life easier for marketers and more personalized for clients. Additionally, Constant Contact does not offer A/B testing (they do offer subject line A/B testing), no search advertising addition, and also the restricted workflows you can create don’t offer drag-and-drop builders, that are pretty much standard these days. If you need automation for first and second interactions with clients, then Constant Contact is a trusted automation system. If you would like adaptive workflows and sequencing that adapt to your customers’ specific activities, then Constant Contact is not powerful enough to compete in the marketing automation area.
As Constant Contact themselves reiterate through their website, they are a tool for companies. And, as it is worth assessing them on these conditions. As mentioned above, they definitely have enough of the fundamentals covered to meet most small companies, and then we’d recommend them highly, if it were as straightforward as that. Constant Contact Employee Reviews
Nowadays, the Matter, is that there are plenty of other email Tools that offer even greater than Constant Contact, and also for a whole lot less money. This includes not only features, but also user experience. In reality, for the amount you pay with Constant Contact, you might find yourself using much stronger tools such as GetResponse and ActiveCampaign.
Points are picked up by them For their decent deliverability rates, integrations (especially social websites integrations), also for enabling different access levels for separate users. With recent improvements to reporting and marketing automation, it will look like they’re making an attempt. But their lack of features which makes it hard to recommend over others at their price . Constant Contact Employee Reviews