Intro Constant Contact Faq
Constant Contact happen to be in the marketing game since 1995. During that time they have managed to turn into one of the most used email tools in the world. Constant Contact Faq
What Makes them special is that they’ve added several features over the years that not one such as surveys an event management tool, and social campaigns. These all contribute to the list of email options available, as well as automations and recurring newsletters.
In Addition to these choices, they also boast a Marketplace with over 400 integrations which cater for even the most market of products and programs. Yet despite these numbers and features, curiosity about Constant Contact appears to be on the decrease, at least according to Google Trends. Reason for us to take a better look at Constant Contact’s ins & outs and check if it is still applicable in the 21st century.
If you are choosing an email Marketing tool for the business, you can do a lot worse than Constant Contact (which begins at $20 a month). If you would like to test out some of the attributes without committing, then a trial is offered by the company. This review looks specifically at the Email plan, which supports up to 500 contacts. Were it not for some unexplained hiccups, Constant Contact could have been an easy choice for our first option.
How does Constant Contact pile up against the Contest in its advertising database for businesses with 2,500 contacts? It carries a high price tag that is $45-per-month. Email advertising tools have a cap on how many messages you can send in a month but Constant Contact doesn’t.
Since our last appearance, Constant Contact has Email autoresponders beyond those triggered such as anniversaries and birthdays. You can send an email series to a set of contacts, like a day-by-day guide to getting started with follow-ups or your service to a event. This works by copying your contacts and matching them up using autoresponders. The picture library allows 2 GB of storage. Users may also access paid and free stock photographs through Constant Contact. You can interact with support via Twitter. Constant Contact Faq
Constant Contact is Simple to Use and has lots Starting with the data icons located next to choices and disciplines describing what they are, extensive Knowledge Base trainers accessible, and articles. Constant Contact has an Activity page that lists the status of different tasks, such as uploaded contacts, so that you understand what’s happening in the background.
Phone support is not 24/7 but the hours are Still fairly generous, moving from 7 a.m. to 11 pm throughout the week, and 10 a.m. to 8 p.m. on weekends. Chat can be obtained, along with the agents will call you to ensure to have all the information that you want.
Pricing and Features
Constant Contact offers a number of programs Depending upon the size of your subscriber base. The plan is $20 a month for up to 500 subscribers and $45 for up to 2,500. A plan prices $335 for 50,000 and $195 for 10,000 subscribers. Price-wise, it’s not too different from Campaigner. You can sign up for other add-on providers, for example EventSpot ($20 a month for a single occasion; $25 for up to five occasions ) for event registrations, and research ($10 per month) to run surveys (all of which can be included at no extra charge on the Mail Plus program ). The fundamental account comes to keep images used from the mail campaigns. MyLibrary Plus ($5 per month) expands your storage to 1 GB. Newsletter Archive ($5 per month) creates a widget that may be added to your website on which you may display links to around 100 mails. This is a handy add-on if you would like your clients to have the ability to see your older messages.
The free trial Provides you access to all These features for 60 days but you can send up to 100 mails. The trial is a great way to get used to the platform for a restricted number of messages. Once you’re certain about the platform, upgrade to the paid version and get started blasting away. There’s also a 30-day money-back guarantee, which is unusual in this area.
When you are ready to make a newsletter, you Can use the template to get started. The editing tool allows you tweak pictures text, and even colours. There’s also a networking library where you can save your personal assets, such as company logos and other graphics. Constant Contact Faq
Once you’re Happy with your newsletter, It is possible to send it right away or schedule it for later (in 5-minute intervals, such as 3:05 a.m., 3:10 a.m., and so on). We could not find a recurring schedule to send messages on a daily, weekly, or yearly basis the way Campaigner doesto send messages depending on the local time at the recipient’s location, as GetResponse can.
The Business also recently announced a new Feature named Action Blocks, which allow marketers to include polls or RSVP blocks to standard emails. This permits recipients to respond to messages with a single click without having to depart the email inbox and visit a web page.
Once you’ve sent a newsletter, you can monitor By using the accounts tab its success. The dashboard displays the basics, such as unsubscribe requests, and opens, clickthroughs, bounces. A useful bar graph shows open rates along with a chart compares performance over multiple campaigns. Users may also pick up to five emails to compare high-level results side by side. The report has a handy Refresh button so you may see real-time outcomes. It’s not like MailChimp where you have to manually load the pages. When we opened mails and clicked on the links, they had been registered almost immediately.
The Resource Center offers links to Info about typical clickthrough rates by industry. You can also look at relative metrics to find out if your level of involvement with your clients is improving or declining over the previous three months. The cellular app is handy if you need to see the campaign performance from your mobile device.
There are several ways to add contacts to Constant Contact: copy and paste, manually type addresses into a form, upload a file (CSV, XLS, XLSX, or TXT), import from Gmail, or pull from Outlook and other (CRM) tools.
When we used the form Address, we repeatedly received an error message but it did not state what had gone wrong. We were prompted to hit on the last button to return and resolve the issue but we couldn’t because the page had expired from our browser (Firefox) cache. After a few attempts, the entire webpage crashed. This is an unusual experience, to say the least. Constant Contact has assured us its infrastructure has greatly improved because our initial test and this is unlikely to occur again.
The file upload, Gmail import, and CRM Migration options, on the other hand, were simple to use and secure. We think most people would end up using these options. We monitored the upload improvement under”Contacts: Task” and was notified while the import was complete. Like Campaigner, Constant Contact allows other speeches and Mailinator. It is too bad many services don’t comply with the example of GetResponse$15.00 in GetResponse, which filters out known disposable domains. Constant Contact rather flags contacts which are likely to be other or transactional such addresses so the user can choose whether to remove or keep them.
Segments are initially based on which list you If saving the contacts but it’s also really easy to go back, choose and change the list. From the Contact Managerwe clicked on the addresses we wanted to incorporate to a different list. A new feature enables users to choose a listing for contacts to whenever they click on on a link within an email to be added, the business said. This attribute is available in most packages. Furthermore, it can be paired with an autoresponder so that, when a link clicks, a email is sent to them automatically. Constant Contact allows you assign tags to contacts, which can be helpful if you want to monitor things like how they signed up, even if they’re loyalty associates, or anything else you might want to track. Constant Contact Faq
Our only quibble with the Contact Manager is That it’s a hassle to edit the user records. After we cut and pasted our listing, we dropped in email addresses. We did not have other fields, such as name or address. To bring this, we had to load each record and update the subjects. This was simple because the pages were slow to load in our testing. Since we can see the whole list in Contact Manager, it might have been nice to be able to simply click on the lost field, enter, and just keep going down the page. So, lesson learned: Be sure to have all the relevant fields before uploading the names populated from the list.
Constant Contact also lets you create forms That customers can use to register for newsletters and emails. These forms can be hosted either on your site or on Constant Contact’s servers. You can segment the consumers based on whether they used the sign-up form or methods, which can be useful. The business also recently announced a brand new signup form editor that is designed to allow users to create inline forms which can be embedded on a site in addition to pop-up forms which can be customized to show after a set amount of time or when a visitor tries to leave the website, the business stated.
Constant Contact demands you to verify that You have approval from your whole record –no bought lists allowed! You also can’t use group addresses like [email protected] or [email protected] addresses or distribution lists since there’s no way to verify you’ve got consent from every person getting messages. You can also create autoresponders, listed under the Generate button, to send when a user is added to a list. We used the templates to build a special Welcome publication to subscribers.
Constant Contact generally feels like a Platform but its random error messages were disconcerting. This aside, the instrument is solid, and for companies new to email marketing, Constant Contact is a fantastic way to begin. We want it provided flexibility in the scheduling of autoresponders of creation and campaigns particularly. Constant Contact Faq
If you don’t want these extra features, However Constant Contact is a superb choice. If you need just a bit more flexibility in your marketing plan, then have a look at email advertising Editors’ Choices Campaigner and MailChimp instead.
Because Constant Contact only offers seven Different kinds of advertising automation works doesn’t like to refer to itself as a advertising and marketing automation suite. Instead, Constant Contact likes to tell prospects that it is a cross between email marketing and advertising automation or exactly what it requires”email automation”
That’s because, unlike other tools, such as Editors’ Choice marketing automation platforms Pardot and HubSpot, Constant Contact doesn’t does not provide branching logic. Instead, it focuses to begin automation campaigns. For instance, you can begin an automation workflow when someone joins a listing or accomplishes a landmark, like a birthday or anniversary for a customer. You can not alter automationsbased on whether or not someone opened an email, forwarded an email, or clicked on a link within the body of the email.
Automation platforms automatic more smart and, well, compared to email tools, make life more personalized and easier for entrepreneurs for customers. In addition, Constant Contact doesn’t offer A/B testing (they do provide subject line A/B testing), no research marketing addition, and the restricted workflows it is possible to create don’t offer drag-and-drop builders, that are pretty much standard nowadays. Should you need basic automation for second and first interactions with clients Constant Contact is a automation program. If you would like sequencing and adaptive workflows that adapt to your clients’ specific actions, then Constant Contact isn’t powerful enough to compete at the marketing automation area.
As Constant Contact themselves reiterate through their website, they are a tool for small businesses. And, as such, it’s worth assessing them. As stated above, they have enough of the basics covered to meet businesses, and if it had been as simple as that we’d recommend them highly. Constant Contact Faq
The issue, nowadays, is that there are Lots of email Tools offering even more than Constant Contact, and for a whole lot less money. This includes user expertise, but also not only features. In fact, for the volume you pay with Constant Contact, you could end up using tools like GetResponse and ActiveCampaign.
They do pick things up For their adequate deliverability rates, integrations (particularly social media integrations), and for enabling different access levels for different users. And with recent improvements to promotion automation and coverage, it does look like they’re making an effort to improve the product. However, their lack of features, such as marketing automation, makes it hard to recommend over others at their price . Constant Contact Faq